Shipping & Returns

By purchasing products from Slavica, you ("The Customer"), agrees to the following shipping and returns policy.

Pricing: All prices are stated in NZ Dollars, and unless explicitly stated otherwise, include GST at the rate of 15%.

Delivery Estimates: Slavica makes every effort practical to ensure that delivery timeframes given are accurate. Delivery time can vary depending on our freight company. General delivery times should be 1-3 business days, however rural deliveries may take longer. We also note that orders received after 12pm may not make the courier till the following day.

Cancellations & Refunds: Orders may be cancelled prior to goods being shipped, and the transaction will be reversed to your credit card after a Refund Application has been received by us. Email notification of a refund application must be received within 5 business days of transaction cancellation. Refunds will be given at the discretion of company management.

Please contact us if you have any questions or enquiries.